Parts Order Policy

Here's the way things work when ordering parts.

Anything ordered from Amazon, is from Amazon.

I am an affiliate for Amazon, and sell other people's parts in an effort to find you the best deals. If you order something from Amazon you deal with Amazon and their policy’s, their way of doing things and their sellers. Your dealing with Amazon. We make that very clear with the Amazon button that takes you from amazon

Here's the way things work when ordering parts.

When you order something from Custom Vintage Cycle,

you're dealing with me direct.

  • ALL Online transactions are made securely through PayPal.
  • We do not collect or store any of your personal information online.
  • The site does have a proper ssl certificate.
  • At our physical location we currently accept cash or check.
  • Allow 48 to 72 hours for order processing. If by some chance something is out of stock and we can not get it, you will be refunded with in 48 hours. If we can't get you your part, we don't want your money. It's that simple. We won't leave you hanging wondering whats going on and waiting to get a refund.
  • Unlike most, we allow you to cancel or change an order with in approximately 24 hours. This time limit is not set in stone. As long as no action has yet been taken to fulfill the order, you may change something or get a refund. Refunds will be minus the refund charge that Paypal charges. 
  • We reserve the right to discontinue doing business with habitual offenders of our cancellation / change policy.
  • Shipping and handling. Most of the time we use the United States Post Office. We will send you your order the most economical way unless otherwise requested by you. We normally don't charge handling fees. Orders that are too big for the post office will be sent by truck or another shipping company. You will always receive a tracking number for your order. Orders will only be sent to the address of the credit card holder, unless phone verified.


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